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Our Process

You should always know what happens next.

The most stressful part of building is not the cost or the timeline — it is uncertainty. Every Ark Haven project follows the same six phases, so at any point you know exactly which one you are in, what it produces, and what comes after it.

01

Consultation

Week 1 — complimentary

The first conversation is free and has no obligation attached. We walk your property, listen to what you are imagining, and give you a straight assessment: what is possible on your site, roughly what it costs, how long it takes, and whether it is worth doing at all. Some projects should not be built as conceived, and we would rather say so on day one than take a design fee for something that will not pencil.

What you get

  • A walkthrough of your property or site
  • An honest feasibility read
  • A realistic budget range
  • A realistic timeline including permitting
  • Recommended next step — with no obligation

What we need from you

  • Access to the property
  • Any existing plans, surveys, or reports
  • Your rough budget expectation
  • What you are hoping to accomplish
Initial consultation — team meeting a client at their property
02

Design

Typically 6 weeks – 6 months

Design starts with how you actually live, not with a floor plan template. We develop the architecture and the interiors in parallel — because cabinetry, tile, and fixture decisions drive framing and rough-in, and resolving them late is what turns a budget into a moving target. Throughout, real construction pricing is attached to the design as it evolves, so you never fall in love with something you cannot build.

What you get

  • Schematic design and floor plan options
  • 3D views and walkthroughs
  • Interior concept and material direction
  • Updated construction cost estimate at each stage
  • Design development drawings

What we need from you

  • Your feedback at each review
  • Decisions on layout before documentation
  • Site survey and any geotechnical reports
Design review — 3D renderings and drawings presented to a client
03

Planning & Budget

3–6 weeks

This is the phase most firms skip, and it is the reason most projects blow their budget. We take the design to a line-item construction budget priced with real subcontractor input — not a square-foot guess — and build a schedule that accounts for permitting, long-lead materials, and inspection sequencing. If the number comes back higher than your budget, we value-engineer here, on paper, where changes are free.

What you get

  • Line-item construction budget
  • Subcontractor pricing on major trades
  • Master project schedule
  • Long-lead item identification
  • Value engineering options if needed
  • Construction contract

What we need from you

  • Final design sign-off
  • Budget decisions on any value-engineering options
  • Financing confirmation if applicable
Budget and schedule review — line-item documents on a table Photography TBD
04

Permitting

3–12 months, jurisdiction dependent

Permitting is where projects lose the most time, and almost none of it is within your control. We prepare the submittal, file it, receive plan check comments, coordinate the consultant responses, and resubmit — as many rounds as it takes. You get updates; you do not get homework. Where a project qualifies for streamlined or ministerial review, we structure it that way from the beginning, because avoiding discretionary review is often worth months.

What you get

  • Complete permit submittal package
  • Agency filing and fee coordination
  • Plan check correction responses
  • Resubmittals through approval
  • Regular status updates
  • Issued building permit

What we need from you

  • Owner signatures on applications
  • Permit and agency fee payments
  • Patience — this phase is largely outside anyone’s control
Approved permit set — city stamps on drawings
05

Construction

Typically 3–20 months by project type

Construction is where you find out whether the planning was real. Your project gets a dedicated project manager and a schedule that is actively maintained rather than drawn once and forgotten. You get a weekly update whether or not there is news, in-progress quality checks at each phase, and a direct line to a person — not a general voicemail. When something slips, you hear it from us first and you hear what we are doing about it.

What you get

  • Dedicated project manager
  • Weekly progress updates
  • Actively maintained schedule
  • Monthly budget and change-order reporting
  • In-progress quality inspections
  • Regular site walkthroughs

What we need from you

  • Timely decisions on open selections
  • Site access
  • Progress payments per the contract schedule
Active construction site — crew working, project manager on site Photography TBD
06

Completion

2–4 weeks

A project is not finished when construction stops. Our team walks and punches the project before you ever see it, so your walkthrough is about appreciating the work rather than cataloging defects. You receive a closeout package with warranties, manuals, as-built information, and finish specifications — so in eight years, when you need to match a paint color or find a fixture model number, you have it.

What you get

  • Internal punch completed before your walkthrough
  • Client walkthrough and punch list
  • Final inspections and certificate of occupancy
  • Warranty documentation and manuals
  • Finish and material schedule for future reference
  • Post-completion follow-up

What we need from you

  • Your walkthrough availability
  • Final payment per contract
  • Honest feedback — we use it
Final walkthrough — client and team in a completed space
Worth Saying

You can stop after any phase.

Plenty of clients start with a consultation and take months to decide. Some hire us for design and get construction bids elsewhere. Others come to us with finished plans from another architect and only need a builder. All of that is fine — the process is a roadmap, not a commitment to the whole trip.

Phase One

It starts with a conversation.

The consultation is free, and you will leave it knowing more about your project than when you arrived — whether or not you hire us.

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